The casino provided evidence proving that the player had used a card counting strategy in Live Baccarat. Our position in this case was that the casino should pay the player their winnings, as we did not consider the strategy they had used to be a sufficient reason to justify confiscating any funds. The complaint was closed as ‘unresolved’.However, the casino later stated that they are willing to reassess the situation. Unfortunately, the player did not respond to further questions, forcing us to reject the complaint. During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are.

• The minimum deposit is €10, and the accepted currencies are USD, EUR, GBP, and Bitcoin.
• We did not find any unfair or predatory rules in the Terms and Conditions of Casino Estrella during our review.
• Casino Estrella is an online betting site that launched in October 2013.
• It goes without saying that to make the balance withdrawable after using the welcome bonus at this gambling site, players need to make a deposit of 30 times the original one.
• Casino Estrella offers plenty of payment methods for deposits and withdrawals.

Technology in Online Casinos Today

• Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play.
• Judging by the responses we have received, we consider the customer support of Casino Estrella to be good.
• SuperPoints are accumulated on registration, daily login, depositing, wagering on the games and even for big wins.
• The casino’s Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings.
• The player complained about misleading gestures from the casino.

These points can be exchanged into free spins, reload bonuses and even bonus money. However, when it comes to the first withdrawals, players have to provide some required documents to verify the account and make sure that money is given to the right hand. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Estrella. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. However, there is currently no User feedback score for this casino.
We only calculate it after a casino has at least 15 reviews, and we have only received 10 player reviews so far. To view the casino’s user reviews, navigate to the User reviews part of this page. Our process for establishing a casino’s Safety Index involves a detailed methodology that considers the variables we’ve collected and analyzed during our review.

Casino Estrella bonuses

Slots will contribute 100% toward the wagering requirement, video poker 30%, live roulette 15%, and live blackjack 10%. The mobile app is fully functional, with games specifically designed to fit the smaller screens, while players can deposit funds without having to visit the main site. Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems.

Deposit and Withdrawal Limits

We concluded the casino should refund the player’s funds lost during the period between informing the casino about gambling addiction/self-exclusion in his country of residence and account closure. However, there was no activity on the account at the given time. Therefore, we closed the complaint as unjustified and provided the casino with a recommendation regarding the acceptance of such players and/or possible additional processes implementation.

Customer Support Options

New members of Estrella Casino can pick up a welcome bonus of 100% up to 100 credits, and there are a number of daily deals and Casino Estrella bonus code offers to keep players balances topped up. They also have the mobile version of games that are compatible with smart/tablet phones, Android or iOS. The suitable format of the mobile games appears once you log in to their casino from your mobile phones. Our content, and that of the games and casinos we promote, is not intended for visitors under 18 years of age. VIP players are eligible to get the most out of many exclusive perks by personal invitations.
Estrella is an instant casino, which means that customers do not need to download a special software. All that is needed is a browser with an active Flash plug-in. If you use some ad blocking software, please check its settings. If you rather prefer to send an email, you can do that to email protected.

You can find more information about all of the complaints and black points Casino Estrella in the ‘Safety Index explained’ part of this review. However, their mobile casino is well-optimized and offers the full game library you would find on the desktop version. Skip the limits and go all-in with OnLive.co.uk – your #1 source for Non Gamstop Casinos built for bold UK players. Overall, Estrella offers also weekly bonus promotions, because this brand values and rewards for consistency and loyalty. A further 30% up to 100 credits in bonus money can be claimed each Wednesday, plus there is a 50% to 100 credits Friday deal, and further cashbacks on Sundays.

Regardless if you want to play on a desktop device or mobile device, the casino works great, and no long loading times appear to us. As a new player at Casino Estrella, you can claim a casino welcome bonus on your first three deposits. The first deposit bonus will give you Anjouan iGaming that will be handed out by 20 per day for five days. The 2nd and 3rd deposit bonuses are 50% match bonuses up to €100 respectively €200. New players who sign up and make their first deposit at Casino Estrella can claim a casino welcome bonus to get started. There are also plenty of promotions and tournaments to participate in for the chance to win extra rewards and prizes.